Join us on Tuesday, September 25, at Intuit to provide feedback to the CloudTrigger experience design
CloudTrigger is focused on delivering innovative solutions utilizing Salesforce and the Force.com platform, helping organizations of all sizes derive insight and intelligence from their data and technology investments. Our deep experience with CRM technology produces repeatable processes and predictable outcomes for our customers. CloudTrigger is ranked among the top 15 Salesforce.com Service Cloud partners in the world and its professional services team has delivered hundreds of successful implementations. CloudTrigger also provides innovative business solutions like G2Maps, our geo-analytics mapping product.
G2Maps is more than a simple mapping program. G2Maps improves performance for anyone who operates based on geography. Sales operations, distribution, emergency response, marketing, and site selection are all instantly transformed as visual representations with attributes on a map. Your entire CRM system instantly becomes more powerful and useful. Leveraging proven industry leading software through the partnership with Esri, G2Maps is a true game changer.
Salesforce customers discover and access G2Maps via the Salesforce AppExchange store, a marketplace for Salesforce vendors. Usually, the business units define the business challenge and need to the IT department who then proceed to research solutions and demonstrate those the stakeholders. Customers vary in size from 5 users to thousands of users.
Objectives for User Experience
Many end-users are exposed to the application without training and customers have reported adoption challenges in their organization. We want to understand if the application functions are intuitive and the value understood.